This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (“PII”) or “Personal Data” is being used online. PII, as described in Thailand Personal Data Protection Act, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We will comply with legal requirements to protect your PII or personal data according to Thailand Personal Data Protection Act and general data protection laws and regulations as applicable. Please always read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

General FAQs

What personal information do we collect from the people that visit our website, or blog?

When ordering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you enter information on our site.

How do we use your information?

We may use the information we collect from you when you make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To collect your email address only when making a purchase, delivery, and payment.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We do not use Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process your order. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process your order.
  • Understand and save user’s preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that makes your site experience more efficient and may not function properly. However, you will still be able to place orders.

What about third-party information and links?

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We do not include or offer third-party products or services on our website. 

Our website may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. To adjust your advertising preferences, please go to (link or contact information).

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. We use Google AdSense Advertising on our website.

Google AdSense Advertising

We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

  • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

What is Google Adsense Advertising collected for?

We collect your demographics and interests reporting in order to:

  • Improves advertising relevance for users and the experience on our website.
  • Increases ROI for advertisers.
  • Target the campaigns according to the user’s interests. 
  • Providing an improved experience for users and advertisers alike.

Opting Out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.

COPPA (Children’s Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 10 years old, we put parents in control and their parents and guardians are required to give consent before any action herein. 

For Minor, parental consent or control is required at all times while using our website. We do not intend to collect, use, process any PII or personal data of anyone considered as a minor under the applicable laws, including but not limited to their native country, the country of their access to our website. 

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

We are using HotJar to track interactions with the website, but not getting any personal or sensitive data out of it.

What are the email addresses collected for?

We collect your email address in order to:

  • To facilitate the payment process, making orders, and delivering video.
  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

If at any time you would like to unsubscribe from receiving future emails, follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.

Customize your preferences

If you would like to adjust, revoke, or opt-out of your consent or if you have any questions, recommendations, or any complaints about the privacy statement or its implementation, please do not hesitate to contact us. We are willing to answer and listen to the recommendations and complaints which will contribute to our better services. You can communicate with us via email, sending to hello@waddee.co